Ten questions to ask
- Can you show work for a business like mine, with the client name? Real names and live Instagram handles you can check beat mockups.
- Who will actually make my posts and reels? In-house designers and editors, or freelancers you do not meet?
- Which platforms do you recommend for my customers, and why? A good answer is specific: Instagram and Google Maps for a restaurant, LinkedIn for B2B.
- Do you write in Telugu as well as English? In Hyderabad and Vizag, mixed-language content often performs better with local customers.
- Who runs the ads, and who owns the ad account? The account should be in your name.
- What happens after someone enquires? Ask whether they set up WhatsApp replies and a lead tracker, or stop at the post.
- What will the monthly report show? Look for enquiries and cost per lead, not only likes.
- How fast will content go live? A week from kickoff is reasonable for a first batch.
- Do you handle Google Business Profile and reviews? For local businesses this is often worth more than another post.
- Can I visit your office? An agency with a real address in your city is easier to work with and to hold to account.
Warning signs
- Guaranteed followers, likes or "page 1 on Google" by a date
- Portfolio pieces with no client names, or work that looks like stock templates
- Ad accounts created in the agency's name instead of yours
- No plan for replying to the leads the ads bring in
- A long contract before you have seen a first month of work
Where ClickCraft fits
ClickCraft Agency has offices in Miyapur, Hyderabad and Maddilapalem, Visakhapatnam. We work with any brand that wants to grow online, with 30+ brands across 13 industries in India and the USA so far, and every client gets one team for strategy, posts, reels, ads and WhatsApp follow-up. You can ask us all ten questions on WhatsApp at +91 83410 97695.